Security is part of how we plan, build, review, and support digital products. Controls are selected according to the engagement, information sensitivity, architecture, client requirements, and risk.
Our security program
RatedSolTech maintains practical technical and organizational measures covering account security, access, development workflows, endpoint hygiene, backups, vendor selection, and incident handling. Responsibilities are assigned within each project and reviewed as requirements evolve.
Data protection
We minimize access to client information, use protected transfer and storage methods where appropriate, and avoid retaining sensitive information longer than required. Project-specific data handling, residency, backup, and deletion requirements should be documented during discovery and contracting.
Access controls
Access is granted according to role and project need. Strong authentication, separate accounts, password-management practices, and multi-factor authentication are used where supported. Access should be removed promptly when a role or engagement ends.
Secure product delivery
Our delivery process may include peer review, dependency checks, environment separation, least-privilege configuration, input validation, secrets management, logging, testing, and release controls. The exact assurance activities depend on project scope and agreed risk requirements.
Infrastructure and vendors
We prefer established infrastructure and software providers with appropriate security capabilities. Third-party platforms remain governed by their own controls and terms. Clients should maintain ownership of production accounts whenever practical and enable available security features.
Incident response
Suspected incidents are triaged to understand scope, contain exposure, preserve relevant evidence, correct the issue, and communicate with affected stakeholders. Notification timing and responsibilities follow applicable law and project agreements.
Report a vulnerability
If you believe you found a security issue affecting a RatedSolTech-managed website or system, email info@ratedsoltech.com with the affected URL, reproduction steps, potential impact, and a safe way to contact you. Please do not access unrelated data, disrupt services, use automated high-volume testing, or publicly disclose an unresolved issue.
Shared responsibility
Secure outcomes depend on both parties. Clients are responsible for authorized requirements, lawful data, account ownership, timely access reviews, production decisions, and security obligations not included in our scope. We encourage a documented security plan for sensitive or regulated products.
Security contact
Security questions and responsible reports can be sent to info@ratedsoltech.com. For urgent reports, include “URGENT SECURITY” in the subject line and provide concise technical details without sending passwords, secret keys, or unnecessary personal data.
